🚚 Shipping Policy – tktxcream.co.uk
🇬🇧 UK Shipping
We ship Monday–Friday using tracked services. Orders placed before 2pm are dispatched the same day.
Standard Delivery: 2–4 working days
Express Delivery: 1–2 working days (available at checkout)
Courier: Royal Mail or equivalent tracked service
Tracking Info: Sent via email once dispatched
📦 Order Processing
Orders placed after 2pm are processed the next working day
No dispatches on weekends or UK public holidays
You’ll receive a confirmation email with tracking once your order ships
❗ Delivery Issues
If your order hasn’t arrived within the estimated timeframe:
Check your tracking link
Contact your local courier
Reach out to us at support@tktxcream.co.uk with your order number
We’ll investigate and help resolve the issue.
🛡️ Our Promise
We pack every order securely and ship promptly. If your parcel arrives damaged or goes missing, we’ll work with you to make it right.